Our services: from blockages to leaks

Which service do you need?

Every home has two kinds of pipe. The supply pipes carry clean water under pressure to your taps, shower and toilet. The drains carry the used water away to the sewer, not under pressure but relying purely on the fall of the pipes. Almost every problem you'd call a plumber about is on one side or the other. Once you know which side, you'll have a rough idea of which service you need.

Three questions to help you choose

• Is the water draining slowly or not at all? Then something is stuck in the drain and it needs unblocking.
• Is water coming out of something that should be watertight? Then you're dealing with a leak, a broken pipe or a problem with a tap.
• Is it happening in one place or in several at once? One place usually points to a local blockage or a loose joint; several places point to a problem deeper in the system.

Can't work it out? That's absolutely fine. You don't have to pick a service before you call – we'll do that together on the phone.

Unblocking: the drainage side

Many blockages build up gradually, and you only notice them when the water stops draining away. The plumber chooses the right tool for each situation: a drain snake for a blockage close to the outlet, an electric drain machine for stubborn blockages further along, and high-pressure jetting for pipes that are dirty along much of their length.

Sewer unblocking when the inspection chamber in your garden fills up

If the inspection chamber in your garden is full, there's a smell of sewage or water is coming up at the lowest point in the house, the blockage is probably in the main drain running to the street. For sewer unblocking, the plumber jets that pipe clean and can use a camera to check it for roots, a fracture or a section that has sagged.

Toilet unblocking when it won't flush

A toilet that won't flush is a real nuisance, especially if it's the only one in the house. The blockage is often in the U-bend of the toilet or just behind it. Toilet unblocking usually sorts this out quickly, without the toilet having to come off.

Kitchen sink unblocking: clearing grease and food scraps from the drain

Grease and food scraps cool in the pipe and build up into a layer that gets thicker and thicker. Our kitchen sink unblocking service goes beyond emptying the trap: the plumber also cleans out the waste pipe behind it, so the problem doesn't come back a few weeks later.

Drain unblocking when several drains are slow at once

Are the washbasin, shower and washing machine all slow to drain, or do you hear gurgling in another drain when you flush the toilet? If so, something is stuck in a shared pipe or in the soil stack. Drain unblocking clears that pipe along its full length.

Shower drain unblocking without damaging the drain or sealant

Hair and soap scum form a stubborn plug in the shower drain or in the bend beneath it. Shower drain unblocking gets the water draining quickly again, without damaging the drain or the sealant around the edges.

Leaks and water pipes: the supply side

On the supply side, the water is under pressure. That means even a small leak can release a lot of water in no time. So the first step is always to turn off the main stopcock, and the second is to call a plumber.

Leak detection: measuring, not demolishing

A damp patch is often not where the leak actually is, because water finds its way along joists and pipes. During leak detection, the plumber uses a moisture meter, a thermal camera or a pressure test to find the source, so walls and floors only need opening up where it's really necessary.

Water pipe repair after frost, wear or a loose joint

A pipe that's burst in a frost, a crack in an old copper pipe or a joint that finally gives up after years: all of these call for a water pipe repair. The plumber replaces the damaged section, then puts the pipe back under pressure and checks that everything stays dry.

Tap replacement or just a new cartridge?

A dripping tap may seem harmless, but over time it wastes quite a lot of water. Sometimes a new cartridge is all it needs. If the tap is worn out or you'd like a different model, tap replacement is the logical choice, from a kitchen mixer tap to the little tap on a cloakroom basin.

When problems overlap

Not every problem fits neatly into one box. A blocked shower that overflows can send water past the sealant and down to the floor below, leaving you with a blockage and a leak at the same time. A leaking waste pipe above a suspended ceiling looks like a broken water pipe, but only leaks when someone upstairs has a shower. And a pipe that has burst in the frost sometimes goes hand in hand with an outside tap that needs replacing.

In cases like these, you don't need to call twice. The plumber who comes out looks at the whole picture, deals with the most urgent issue first and then talks you through what else needs doing.

Emergency or planned job?

Most calls are emergencies. Sewage coming up, water running through the ceiling or a house without a working toilet can't wait, and you can call us about those at any hour. But some jobs can easily wait for a time that suits you, such as a tap that needs replacing or a drain that's been a bit sluggish for a while.

The main difference is the rate. During the day on weekdays, you pay the standard rate; in the evening, at night and at weekends, the out-of-hours rate applies. If your job can safely wait, we'll tell you so on the phone and the choice is yours.

How much do our services cost?

For simple jobs, such as clearing a standard blockage in a toilet or kitchen sink, prices start from €89. The call-out charge is always added on top, as it isn't included in that starting price. Outside office hours, we charge an out-of-hours rate. For larger jobs, such as a sewer pipe that needs partly replacing or a leak that will take a thorough search to find, you can ask for a quote. Whatever the job, you always get a price estimate up front.

Throughout the Netherlands

We offer all of these services nationwide, from Amsterdam and Rotterdam to Arnhem and Tilburg. You'll find the cities with their own page on our locations page. Need help right now? Call 085 115 0249 and describe what you can see. Together we'll work out which service best fits your problem.