About Spoed Loodgieter Breeman

Who we are

When you've got a leak or a blockage, there's really only one thing you want: someone to sort it out quickly and properly. That's what our whole way of working is built around. You call one number, we talk the problem through with you and arrange for an emergency plumber to come out as soon as possible. There's no need to ring round a string of companies, compare quotes side by side or wait to see whether someone might be free tomorrow.

We focus on the problems that can't wait: a blocked toilet, water that won't drain away, water coming through the ceiling or a burst pipe. We also help with less urgent jobs that still call for a skilled professional, such as replacing a leaking kitchen tap.

One number for plumbing and blocked drains

In an emergency, it's often not immediately obvious whether you're dealing with a blockage or a leak. Water on the bathroom floor can come from a drain that has backed up, but just as easily from a leaking joint behind the wall. Because we handle both on the same number, you don't have to work that out yourself. The plumber who comes out looks at the whole picture and fixes whatever is actually wrong.

How we work

Every job follows the same steps, in the same order. That gives you something to hold on to at a moment when everything at home seems to be going wrong.

First, we listen and ask questions

It all starts with a phone call. You tell us what you can see, hear or smell, and we follow up with specific questions. Where's the water? How long has it been going on? Have you turned off the main stopcock yet? Does anyone live below you? From your answers, we can make a first assessment of the likely cause and the best way to tackle it.

Only then do we send a plumber

Based on that assessment, we give you a price estimate. If you're happy to go ahead, a plumber sets off and is usually at your door within the hour. At very busy times, in bad weather or in heavy traffic, it can take longer. If so, we'll tell you straight away, so you're not left waiting around.

On site: finding the cause first

The plumber doesn't start hacking away or jetting on a hunch. First, they pin down exactly where the problem is, if necessary with a camera inside the pipe or with equipment that measures moisture and pressure. Then comes the fix: clearing a pipe with a drain snake or an electric drain machine, repairing a leaking section of pipe or replacing a worn-out tap. If there's more to it than it seemed on the phone, the plumber talks it through with you first.

Afterwards: an explanation and advice

Fixing a problem is one thing. Making sure it doesn't come back is at least as valuable. That's why, once the work is done, the plumber explains what caused it and gives you tips that suit your home and your situation, from a hair catcher in the shower to insulating a pipe in the crawl space.

A price estimate before we start

Nobody likes calling out a plumber with no idea what it's going to cost. That's why you get a price estimate from us at the start, not at the end.

Simple jobs, such as clearing a standard blockage, start from €89. That price doesn't include the call-out charge. If you call outside office hours – in the evening, at night, at the weekend or on a public holiday – we charge an out-of-hours rate. For larger or less clear-cut jobs, such as a leak whose source is still unknown, you can ask for a quote first.

The decision is always yours. If you'd rather discuss the price estimate with your housemates, your landlord or the owners' association (VvE) first, that's fine. And if a job can safely wait until a quieter moment, we'll tell you so.

How to reach us

We only take emergencies by phone, and that's a deliberate choice. With a leak or a blockage, you want to talk to a person, not wait for a reply that might not come for hours. Call 085 115 0249 and you'll get straight through to someone, day and night, seven days a week – on a public holiday just as on an ordinary Tuesday.

If your question isn't urgent, you're just as welcome to call. Our contact page explains what information will help speed up the call, and in our frequently asked questions you'll find answers to the things people ask us most often.

Where we work

Breeman covers the whole of the Netherlands. So whether you're in a big city such as Amsterdam, Utrecht or Eindhoven, or in Enschede, Amersfoort or one of the towns around them, you can call us. The overview of all our locations shows which cities have their own page, where we cover the local buildings and pipework.

Live somewhere else? Just give us a call. While you're on the phone, we'll check right away whether there's a plumber available near you and how quickly they can get to you.

Our Google reviews rating

Customers give us an average of 4.9/5 based on 89 Google reviews. We're pleased with that, but above all we see a score like this as something we have to live up to with every new call.

On an emergency job, a handful of things make all the difference, and we focus on them every day:

• someone answers the phone, even in the middle of the night;
• you get a price estimate before any work starts;
• the plumber comes as quickly as possible and lets you know if they're running late;
• the problem is tackled at its source;
• once the job is done, you understand what was wrong.

We hope you'll never need us. But if there's water on the floor or your drain is blocked, call 085 115 0249 and we'll take care of the rest.